The table below shows detailed information about the compatibility of DisplayPilot and different Mac devices. We will keep our customers informed once a solution becomes available. While we’re working on a possible solution, we suggest you use the monitor OSD menu or the Hotkey Puck to control each monitor as a workaround and not use the Display Pilot when connecting two monitors with the same model name. To connect to your MacBook, a good rule of thumb is to use the port (or ports) closest to the rear of the MacBook. Currently, some Mac devices can’t recognize two individual monitors with the same model name, as it will lead to the mismatch error on the Display Pilot. Any monitor that works via a USB-C cable should work with your MacBook. Thus, we recommend connecting the monitor via the Thunderbolt 3 (USB-C) cable or USB-C to DisplayPort cable when using Display Pilot as part of your workflow.Ģ. USB 3.1 Type C to HDMI cable connects your devices (like 2016 New MacBook Pro/ 2015 Macbook/ New Chromebook Pixel/ Dell XPS 13 /Yoga 900/ Yoga 4 Pro / Lumia. Some Mac devices cannot sync with our PD series monitors when using the HDMI port. However, there are two limitations in the scenarios listed below:ġ. BenQ DesignVue PD series designer monitors currently support the Apple M1 and M2 based devices natively when using our Display Pilot software with version 1.0.9.5 or later.
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